Natural and long-burning, these luxury candles come in four soothing scents that create an elegant, relaxing atmosphere. TRY NEW Lavender Fields scent!
Customer Service Contact Information
We are here to help you. We want your experience with Amorosa Bella to be a pleasurable one. You are welcome to email us regarding order placement, product questions or general feedback. Our Customer Service team will make every effort to respond to your email within 24 hours of receipt.
Amorosa Bella Ordering Policies
Ordering & ShippingTax
Payment Options
Privacy Policy
Packaging and Gift Wrap
Return Policy for all products with the exception of wine
Return Policy for Wine
Ordering & Shipping
At this time, delivery is available in the United States only. We hope to offer International shipping in the future. In the meantime, if you are outside the U.S you are welcome to ‘join our community’ so that you may receive our monthly newsletter and all the latest information about Amorosa Bella.
Orders are shipped via UPS and in some cases, when necessary via FedEx. Orders received up to 2 PM PST will be processed the same day while orders placed after 2 PM PST will be processed the following day (not including holidays). Orders received on Saturday and Sunday will be processed the following Monday.
We regret, due to the value of most of our products, we are unable to ship to a P.O. box. Please provide a street address so that we may ensure your shipment can effectively be traced.
Tax
State laws require that we charge applicable sales tax on orders shipped to any state where we have a business presence. Sales tax is added on all merchandise delivered to California. Your sales tax will be automatically calculated and added to your order during checkout.
Payment Options
The following credit cards are accepted for payment: American Express, MasterCard, Visa and Discover Card. Your credit card will not be charged until your order has been shipped. You will receive a copy of your order via your in-box as well as included with your shipment.
Privacy Policy
We take every precaution to protect the confidentiality and security of your personal information by using industry–recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information. When we collect sensitive account information such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol. All information is collected using SSL SECURE PAYMENT We respect your privacy and Amorosa Bella will never sell or rent your name to any other company.
Our Packaging and Gift Wrap
Amorosa Bella products are handsomely wrapped in high quality custom tissue and packaging, protecting your purchase and adding delight to receiving your shipment.
To make your Amorosa Bella gift ultimately luxurious and unique, order a sumptuous silk black gift bag with gold silk lining and lavish gold ribbon. Each gift bag is handcrafted to the size of your purchase and becomes a keepsake.
Note: All perfume purchases in French heirloom bottle, lingerie and private pleasure gifts include a custom silk gift bag. Author signed books are enclosed in a silk gift bag. Silk gift bags can be purchased for wine and candles at the time of purchase.
Return Policy for all Products with the Exception of Wine
In the event that a purchase does not meet your expectations, Amorosa Bella accepts returns of unused items within 30 days from the date of shipment. We will be happy to accept an item(s) in its original packaging, unused and with all tags attached. Please return the item(s) specifying the reason you are returning the product, refund or exchange to:
Please contact Lisa Barbour at lisab@amorosabella.com for instructions on returning an item.
Return packages should be shipped prepaid through a traceable method such as UPS or Insured Parcel Post. Refunds will be credited (less shipping charges to the original credit card used.
Please Note the Following Exceptions
Limited Edition Numbered and Signed Prints: We are unable to accept returns. All artwork sales are final.
French Heirloom Perfume Bottle: returns acceptable within 30 days only if protective clear seal is intact and the crystal bottle is undamaged.
Perfume Refill: – returns acceptable within 30 days only if protective clear seal is intact.
Lingerie: For hygienic reasons, we cannot accept returns on any lingerie that has been opened and tried on.
Private Pleasure Gifts: For hygienic reasons, we cannot accept returns. All sales are final.
Amorosa Bella reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.
Return Policy for Wine
Refunds (less original shipping costs) will be granted on returned wine within 30 days of shipment as long as it is returned prior to having the cork pulled and is in good condition. The purchaser will be responsible for return freight costs, unless an incorrect order was shipped to the purchaser or there is a problem with the wine. In those situations, Amorosa Bella will pay all shipping costs.
Amorosa Bella will replace any products damaged during shipping. Broken or damaged items will need to be returned to Amorosa Bella and all shipping costs will be covered by Amorosa Bella.
Please contact Lisa Barbour at lisab@amorosabella.com for instructions on returning an item.
Return packages should be shipped prepaid through a traceable method such as UPS or Insured Parcel Post. Refunds will be credited (less shipping charges to the original credit card used.
